Rahul Singh
Data-Driven Analytics Professional | Credit Card Operations Specialist | MBA in Data Science
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Professional Summary
Experienced credit card analytics professional with expertise in system analysis, requirement documentation, and UAT. Proficient in SQL and Power BI, delivering actionable insights to support strategic decisions. MBA in Data Science & Analytics from Manipal University, backed by strong Mathematics foundation. Dedicated to enabling data-driven decision-making, ensuring regulatory compliance, and creating stakeholder value in financial services.
Core Competencies
Big Data & Analytics
Hadoop, Hive, SQL expertise for large-scale data processing and extraction.
Business Intelligence
Power BI dashboards and Python visualization for actionable insights.
System Analysis
Requirements documentation, UAT execution, and process optimization.
Financial Services
Credit card operations, compliance standards, and regulatory adherence.
Current Role: RBL Bank
Credit Cards Analytics | October 2023 - Present
1
Requirement Gathering & Documentation
Collaborate with teams and vendors to document BRDs, user stories, and test strategies.
2
System Analysis & Enhancements
Analyze and implement system improvements to enhance operational efficiency.
3
Testing & UAT
Develop test cases, execute UAT, and ensure seamless deployment.
4
Production Support
Perform root cause analysis, resolve system issues, and ensure stability.
RBL Bank: Key Initiatives
Communications Management
Tracked SMS, WhatsApp, and email communications across multi-channel platforms. Analyzed physical dispatches for timely, compliant customer communication delivery.
Campaign Automation
Led end-to-end TMA/TMD system integration with IT team. Monitored daily campaign performance metrics and conducted UAT for seamless production transition.
Previous Experience
1
Vinclo Systems (March - October 2023)
Management Information System Executive. Managed BAU operations, SQL database management, Power BI reporting, and vendor collaboration for credit card process optimization.
2
3i Infotech Ltd (July 2022 - March 2023)
Project Associate. Spearheaded credit card quality assessments using Salesforce and SQL. Developed Power BI dashboards and produced 20+ analytical reports using Python.
Education & Certifications
1
2
3
1
MBA in Data Science & Analytics
Manipal University Jaipur (2023-2025)
2
Data Analysis & Visualization
Python, Power BI, Data Analyst Professional Certificate
3
Bachelor of Science
Mathematics, Mahatma Jyotiba Phule Rohilkhand University (2018-2021)
Technical Skills & Languages
Programming & Databases
  • SQL (Advanced)
  • Python (Data Processing)
  • Hadoop & Hive
  • Power BI (Dashboard Development)
Languages
  • English (Professional Working)
  • Hindi (Full Professional)
Key Achievements
15+ High-Impact Projects
Generated actionable insights through advanced SQL queries and risk analysis at 3i Infotech.
20+ Analytical Reports
Produced comprehensive Python-based reports enhancing data quality and refining risk models.
Letters of Recommendation
Recognized for going the extra mile and delivering exceptional results in analytics roles.
Let's Connect
Ready to drive data-driven innovation in financial services? Reach out to discuss how analytical expertise and technical knowledge can optimize processes and create stakeholder value.
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